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IT Tech Lead

IT Tech Lead

Brand/Group 
Information Technology
Job Locations 
UK-London
Job Function 
Information Technology
Type 
Full Time

More information about this job

Overview

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Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever-expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Hush Puppies, Keds, Merrell, Saucony, Sperry, and Wolverine. Wolverine Worldwide’s continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.

GENERAL FUNCTION

Effectively operates as a technology expert in one or more IT disciplines.  Identifies, plans and implements new or enhanced business systems to meet the company business requirements in an efficient and economical manner.

Responsibilities

  • Participates in the formulation of objectives to meet short and long term company service requirements.
  • Estimates and costs systems project efforts.
  • Confers with customers and team members to determine requirements; designs business application systems that address and solve corporate business needs.  Utilizes business and systems knowledge to best meet customer and organizational needs.
  • Manages and maintains controls and procedures to insure that assigned IT areas are performing significant tasks on schedule and within expense parameters.
  • Establish, monitor and improve service delivery levels; reliability, availability, accuracy, serviceability and expense.
  • Leads and/or assists team members and customers with problem solving related to application performance and usage.
  • Functions as a task leader on large projects and/or project leader on medium to large projects for selected assignments; coordinates resources (internal and external), milestone schedules and related communication; responsible for delivery of assigned scope of work.
  • Interfaces with all levels of management to develop company requirements and obtain approval for installation of new systems.
  • Acts as problem coordinator for corporate problems; identifies and analyzes problems, devises solutions through cross-functional teamwork and determines corrective action.
  • Assists IT management in preparation of annual budgets and monthly cost allocations.
  • Develops technical and business proficiency through formal education, project assignment and interfacing with representatives of carriers and suppliers.
  • Interacts in a cross-team capacity to meet customer and organizational needs.
  • Available for out of hours support if required.
  • Performs other duties as required/assigned by manager.

Qualifications

  • Bachelor’s degree or equivalent work experience.
  • 5-7 years FI/CO configuration experience with a strong business knowledge of integration points between SD, MM and FI/CO.
  • Certificates in area of expertise or equivalent training and development.
  • Experience in front-line problem resolution, go-live support and post go-live support while successfully working on multiple projects.
  • Proven successful assignment record.
  • Good analytical, problem solving and organizational skills.
  • Ability to operate independently or as part of a team.
  • Ability to establish and maintain effective working relationships.
  • Good oral and written communication skills.

Committed to a diverse workforce, we are an Equal Opportunity Employer (Minorities/Women/Veterans/Disabled).