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IT Tech Lead

IT Tech Lead

Information Technology
Job Locations 
Job Function 
Information Technology
Full Time

More information about this job

General Function


Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever-expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Hush Puppies, Keds, Merrell, Saucony, Sperry, and Wolverine. Wolverine Worldwide’s continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.


Effectively operates as a technology expert in one or more IT disciplines.  Identifies, plans and implements new or enhanced business systems to meet the company business requirements in an efficient and economical manner.

Primary Duties

  • Participates in the formulation of objectives to meet short and long term company service requirements.
  • Estimates and costs systems project efforts.
  • Confers with customers and team members to determine requirements; designs business application systems that address and solve corporate business needs.  Utilizes business and systems knowledge to best meet customer and organizational needs.
  • Manages and maintains controls and procedures to insure that assigned IT areas are performing significant tasks on schedule and within expense parameters.
  • Establish, monitor and improve service delivery levels; reliability, availability, accuracy, serviceability and expense.
  • Leads and/or assists team members and customers with problem solving related to application performance and usage.
  • Functions as a task leader on large projects and/or project leader on medium to large projects for selected assignments; coordinates resources (internal and external), milestone schedules and related communication; responsible for delivery of assigned scope of work.
  • Interfaces with all levels of management to develop company requirements and obtain approval for installation of new systems.
  • Acts as problem coordinator for corporate problems; identifies and analyzes problems, devises solutions through cross-functional teamwork and determines corrective action.
  • Assists IT management in preparation of annual budgets and monthly cost allocations.
  • Develops technical and business proficiency through formal education, project assignment and interfacing with representatives of carriers and suppliers.
  • Interacts in a cross-team capacity to meet customer and organizational needs.
  • Available for out of hours support if required.
  • Performs other duties as required/assigned by manager.

Knowledge, Skills and Abilities Required

  • Bachelor’s degree or equivalent work experience.
  • 5-7 years FI/CO configuration experience with a strong business knowledge of integration points between SD, MM and FI/CO.
  • Certificates in area of expertise or equivalent training and development.
  • Experience in front-line problem resolution, go-live support and post go-live support while successfully working on multiple projects.
  • Proven successful assignment record.
  • Good analytical, problem solving and organizational skills.
  • Ability to operate independently or as part of a team.
  • Ability to establish and maintain effective working relationships.
  • Good oral and written communication skills.

Committed to a diverse workforce, we are an Equal Opportunity Employer (Minorities/Women/Veterans/Disabled).